Ramona S. Manke –Professional Sr. Administrative/Executive Assistant

17108 Eventide Way Lakeville, MN  55024

(612) 300-5355

monasue56@yahoo.com

 

SUMMARY

Dedicated, experienced professional Executive Administrative Assistant skilled in following and developing procedures, setting priorities, and managing tasks. Strengths include meeting management, problem solving, data collection and vendor relationships. Producing professional documents and presentations.  Proactive, reliable and outgoing personality.  Works well in fast paced environment and with all levels of personnel.  Possesses professional “can do” attitude.

 

QUALIFICATIONS

v      Proficient calendar management and travel coordination

v      Assisting executives and their teams in day to day operations

v      Experienced in Microsoft Office Suite2010, Outlook, Google Mail

v      Prepare documents, spreadsheets and presentations

v      Excellent data collection and dissemination Customer satisfaction centered

v      Meetings management and distribution of key action items

v      Professional work ethic, while sensitive to confidential and proprietary information

 

PROFESSIONAL EXPERIENCE

 

Executive/Sr. Administrative Assistant – Contract PositionPresent

Tailored Management

Supporting Sr. VP and 5 VPs in the Actuarial, Insurance and Annuities division of AMERPRISE FINANCIAL.

Providing high level administrative support with day to day operations and extensive meeting coordination.

 

Assisting several Curtain Wall Project Managers, VPs and Lead Project Manager with SOVs, Waivers, Bill of Sale.

 

Project Assistant – Sr. Administrative Assistant2012-2014

Permasteelisa North America – Mendota Heights, MN

Assisting several Curtain Wall Project Managers, VPs and Lead Project Manager with SOVs, Waivers, Bill of Sale. Project Close-outs, Warranty and O & M Manuals.  Plus day-to-day operations and Vendor contact. Arranged travel. Secured apartments nationwide for staff. Meeting management and Expense Reporting. Recruited by ProStaff for this position originally

 

Sr. Administrative Assistant – Contract Position2012

Kelly Services – Eagan, MN

Supporting Director of Policy & Community Initiatives at BlueCross BlueShield of Minnesota.

Supporting Director Service Project Management at Blue Cross BlueShield of Minnesota.

 

Executive Assistant – Contract Position2011

OfficeTeam – Div. of Robert Half International

Executive Assistant to the CEO, CFO and other Executive Leadership at SPS Commerce, Minneapolis, MN

 

Sr. Administrative Assistant – Contract Position

Humera Professional Staffing - Minneapolis, MN           2011

Supported administration team – special projects for Ameriprise Financial –Asset Management Division.  

 

Sr. Administrative Assistant/ Coordinator and BSL (Business Segment Liaison)

UnitedHealth Group – OptumHealth, Golden Valley, MN2007-2010

·   Assistant to OptumHealth’s Employer Solutions Business Development’s Employer and Payer Markets as well as Strategic Account Management teams

·   Performed a wide variety of challenging responsibilities working with teams of National Accounts VPs and Strategic Account Executives

·   Data tracking and reporting to Sales Goals initiatives, entering into database and maintained weekly

·   SME for Producer Licensing for Sales Executives – Verified State by State Licensing and Certification

·   Monitored the “State and Federal Bids.com” site for division and forwarded to appropriate Territory Sales Team

·   Maintained general office supplies and computer hardware and software for nationally dispersed staff and setting up fulltime telecommuters. Arranged interview schedules for Candidates including Travel and accommodations

·   BSL – Business Segment Liaison – Facilitated technical and security requests for local and remote staff.

·   Calendaring, meetings, travel arrangements for all staff

·   Expense reporting, AP check requests, collateral coordination, stationary and business cards on-line via intranet and internet programs

·   Created a nation-wide Copier/Print locator guide including Corporate Discounts thus saving the corporation time and money

·   Organized conferences and client events locally and in Washington DC, San Diego and Atlanta. 

 

Traveled US2006

 

Executive Secy’/Assistant

BlueCross BlueShield, Eagan, MN2000-2005

Assistant to VP of Policy & Legislative Affairs and directs

·   Staff included the Director of Legislative Affairs, Director of Public Policy, Sr. Public Affairs Consultant, and Sr. Attorneys

·   Responsible for the VP’s daily schedule, calendaring and meeting management

·   Coordinated meetings and events for staff

·   Provided travel arrangements for staff, managed department expenses, office supplies and equipment

·   Coordinated department’s internal & external communications

·   Tracked and maintained department’s budget and consultant agreements.

·   Maintained Citizen Blue’s database, (a bipartisan citizen involvement group) meeting and event schedule and distributed Welcome Packets to all new members

·   Scheduled “hill visits” in Washington DC for our Lobbyist

·   Worked with the Departments of Commerce, Health and Human Services, Chambers of Commerce and other business partnerships

·   Maintained the department’s internal mailbox and monthly newsletter, “Views”

 

TECHNICAL EXPERIENCE & TRAINING

 

Microsoft Office Suite 2010 – Word, Excel and PowerPoint, Access, Project, SharePoint, Intranet/Internet, Outlook, Lotus Notes, Concur, AMEX On-line Travel Reservations, On-line Conference Room Booking, On-line Office Supply ordering and WebEx/Go To Meeting and Sametime.  Some experience with SATS, SAP and Visio.

 

EDUCATION/TRAINING

 

Microsoft Products Training, Rosetta Analytics Database, WebEx Conferencing

Concur On-line Travel and Expense Reporting

Fred Pryor Training Certificates for: 1) Project Management Workshop, 2) Managing Multiple Priorities, Projects and Deadlines 3) Developing Emotional Intelligence

The Seven Habits of Highly Effective People - Franklin Covey Seminar

Fundamentals of Real Estate

Graduate of Minnesota School of Business - Minneapolis, MN

 

COMMUNITY SERVICE / VOLUNTEER ORGANIZATIONS

 

Habitat for Humanity Adopt-A-Family/Soldier   Metro Paint-a-Thon   Annual United Way   Toys for Tots